Choosing a care home

Choosing a care home for a loved one can feel overwhelming, especially if you're unfamiliar with the process. Whether you're considering this move for yourself, a parent, or a relative, this guide aims to help you make an informed, confident decision.

Essential factors to consider	Additional considerations
Quality of care: Check the Care Quality Commission (CQC) ratings, speak to residents and their families, and observe the staff interactions.	Location: Consider proximity to family, friends, and transportation options.
Facilities and amenities: Assess the physical environment, communal areas, and any specialised facilities.	Cost: Research funding options and compare prices among different care homes.
Activities and social programmes: Inquire about the range of activities and social events offered.	Personal preferences: Consider the individual's preferences for room size, dining options, and cultural or religious needs.
Staff-to-resident ratio: Ensure there are enough staff members to provide adequate care and support.	Visiting policies: Understand the care home's visiting hours and policies.

Understanding the different types of care homes

The first step in choosing a care home is understanding the different types of care homes available. This will depend on the needs of the person requiring care. In Plymouth, there are two main types of care homes:

Residential care homes

Residential care homes provide personal care for individuals who need help with daily tasks such as washing, dressing, eating, and mobility. These homes are ideal for people who require some level of assistance but do not need regular medical care.

Residents enjoy communal living, with access to shared dining rooms, lounges, and activities.
Care staff are on hand 24/7 to assist with personal needs and ensure safety.

Nursing homes

Nursing homes provide both personal care and medical care. They are staffed by registered nurses who can provide care for individuals with more complex health conditions, such as advanced dementia, chronic illnesses, or those recovering from surgery.

In addition to personal care, nursing homes have trained medical professionals to administer medications and manage ongoing health conditions.

Things to consider when choosing a care home

When deciding on a care home, it's essential to weigh various factors that will directly affect your loved one's experience. Here's a breakdown of the most important considerations:

Location

Choosing a care home close to family members or friends in Plymouth is often a top priority. Regular visits from loved ones can provide emotional comfort and ease the transition into care. Consider:

Proximity: How close is the care home to your home or workplace? Will visiting regularly be feasible?
Transport links: Is the care home accessible via public transport or major roads? This is particularly important if you rely on buses or trains.
Community ties: If your loved one has lived in Plymouth for a long time, staying in a familiar area can provide a sense of continuity and comfort.

Quality of care

Quality of care is arguably the most crucial factor. You want to ensure your loved one is in a safe, supportive, and nurturing environment. Here are key ways to assess quality:

CQC Ratings: The Care Quality Commission (CQC) inspects and regulates care homes across the UK. The CQC rates homes based on safety, effectiveness, care, responsiveness, and leadership. Homes are rated as either Outstanding, Good, Requires Improvement, or Inadequate.
Reviews and testimonials: Read reviews from other families to get a sense of the home's reputation. Word of mouth can be a powerful tool in assessing quality.
Staff qualifications and training: Make sure the care home employs well-trained, compassionate staff. A good ratio of carers to residents is also a sign of quality care.

Costs and funding options

Care home fees vary depending on the level of care required, location, and facilities. It's essential to understand what costs are involved and what funding options may be available.

Care home fees: In Plymouth, care homes can cost anywhere from £500 to over £1,000 per week, depending on the services offered. Make sure you fully understand the fee structure, including any potential additional costs.
Funding options: If you or your loved one have limited savings, you may be eligible for financial support from Plymouth City Council. Local authorities can conduct a financial assessment to determine whether you're entitled to assistance.
NHS Continuing Healthcare: For individuals with significant health needs, the NHS may cover care home costs under NHS Continuing Healthcare. This is a funding package arranged and funded by the NHS.

Facilities and amenities

A comfortable, homely environment with modern facilities can significantly enhance your loved one's quality of life. When visiting care homes, look out for:

Living arrangements: Are the rooms private or shared? How much personal space is available? Many care homes allow residents to personalise their rooms with familiar items, which can help them feel more at home.
Communal areas: Check the dining rooms, lounges, and outdoor spaces. A well-kept garden, for instance, can be a relaxing place for residents to spend time.
Meals and nutrition: Ask about the food options. Are meals freshly prepared, and can dietary needs be catered for? Sharing meals is an essential part of communal living, so it's crucial that the food is both nutritious and enjoyable.

Activities and social engagement

Care homes should offer more than just care—they should also encourage social interaction, engagement, and recreation. This is essential for the emotional and mental well-being of residents. Ask about:

Social activities: Does the home offer regular activities such as games, exercise classes, or day trips? Having a range of activities available can keep residents active and socially engaged.
Cultural and religious support: Some care homes cater to specific cultural or religious needs, providing tailored support to help residents maintain their cultural identity.
Personal hobbies and interests: Does the care home support residents in continuing hobbies they enjoyed before moving into care? Whether it's gardening, painting, or reading, having time for personal interests can help residents feel fulfilled.

Visiting policies

The ability to visit a loved one regularly is an important aspect of care home life. Each care home has its own visiting policies, so it's essential to choose one that aligns with your family's needs.

Flexible visiting hours: Some homes have open visiting hours, while others may restrict visiting times. Ensure that you are comfortable with the care home's policy.
Private spaces for visits: Are there quiet, comfortable areas where you can spend time with your loved one during visits? This can be especially important for more personal or family-centred moments.

Trial periods and temporary stays

It can be difficult to know whether a care home is the right fit without trying it out first. Some care homes offer trial stays, which allow potential residents to experience life in the home before making a long-term commitment.

Respite care: Temporary stays are also available for those who need care for a short period. This can be useful if you want to try a home for a few weeks before deciding.
Emergency placements: If your loved one needs immediate care, some homes may offer emergency placements, ensuring a fast transition.

Steps to choosing the right care home

With so many factors to consider, it's essential to approach the decision systematically. Here's a step-by-step guide to help you navigate the process of choosing the right care home in Plymouth:

Assess care needs

Before you start looking for care homes, take the time to assess your loved one's specific care needs. Ask yourself:

Do they need help with everyday tasks like eating, dressing, and bathing?
Do they have medical conditions that require ongoing nursing care?
Are there specific dietary, mobility, or sensory needs?

Your answers will determine whether a residential care home or a nursing home is more appropriate.

Create a list of priorities

Once you understand the type of care needed, create a list of priorities. These might include:

Proximity to family
Quality of care (CQC ratings, reviews)
Affordability and funding options
Facilities and amenities

This list will help guide your search and ensure you're focusing on the most important factors.

Care homes and nursing homes in in Plymouth

Plymouth is home to a range of care homes and nursing homes that offer different levels of service. Whether you're looking for something close to the city centre or in a more rural area, there are plenty of options available.

Many care homes in Plymouth offer excellent facilities, including communal lounges, beautiful gardens, and organised social activities for residents. Some of the well-known care homes in the area include:

Plymouth also has a selection of nursing homes, where residents can receive more specialised medical attention.

View an A to Z Directory of care homes

View an A to Z Directory of nursing homes

Alternatively, you can use the CQC website to view all care and nursing homes.

There are options to select the type of care you might require and the option to view the locations on a map.

Search for a care or nursing home on the CQC website

Visit potential homes

Once you have a shortlist, arrange to visit the homes. During your visit:

Observe the environment: Is it clean, welcoming, and safe? How do the staff interact with residents?
Ask questions: Don't be afraid to ask about the staff's qualifications, the daily routines, and how residents' needs are met.
Talk to residents and staff: Their opinions can give you valuable insights into daily life at the home.

Review the costs and funding

Make sure you fully understand the costs involved, including any additional charges for services such as outings or specialised care. If your loved one requires financial support, explore funding options with Plymouth City Council.

Make a decision together

Involve your loved one in the decision as much as possible. Their feelings and preferences are crucial in ensuring they feel comfortable in their new home. Discuss the options together and take your time making the decision.

Checklist for choosing a care home

Consideration	Questions to ask
Type of care	Does the home offer the level of care needed?
Location	Is the home conveniently located for visits?
Quality of care	What is the CQC rating? What do reviews say?
Staff	Are staff well trained and compassionate?
Facilities	Are the rooms and communal areas well-maintained?
Social activities	What activities are available to keep residents engaged?
Costs	What are the fees, and are there any additional costs?
Visiting policies	Are the visiting hours and policies suitable for you?
Trial stay	Is there an option for a trial period before committing?

Frequently asked questions

How do I know if a care home is suitable for my loved one?

Consider your loved one's needs and preferences, such as the type of care required, the location, and the facilities offered.

What factors should I consider when choosing a care home location?

Factors to consider include proximity to family and friends, transportation options, and accessibility to healthcare facilities.

What is the difference between a care home and a nursing home?

A care home primarily provides personal care and support for individuals who require assistance with daily living activities. A nursing home offers specialised care and support for individuals with complex health needs, including those who require medical treatment.

How much does a care home cost?

The cost of a care home can vary depending on the location, the level of care required, and the facilities offered.

What are the different types of care homes?

Types of care homes include residential care homes, nursing homes, dementia care homes, and specialised care homes for individuals with specific conditions.

How can I find a care home in Plymouth?

Plymouth also has a selection of nursing homes, where residents can receive more specialised medical attention.

View an A to Z Directory of care homes

View an A to Z Directory of nursing homes

Alternatively, you can use the CQC website to view all care and nursing homes.

There are options to select the type of care you might require and the option to view the locations on a map.

Search for a care or nursing home on the CQC website

What should I look for in a care home's facilities and amenities?

Facilities and amenities to consider include comfortable living spaces, communal areas, gardens, and activities and social programmes.

How can I assess the quality of care provided by a care home?

Check the Care Quality Commission (CQC) ratings, talk to other residents and their families, and visit the care home in person.

What questions should I ask a care home manager?

Ask about the staff qualifications and experience, the care philosophy, the activities and social programmes offered, and the visiting policy.

Can I visit a care home before making a decision?

Yes, it's important to visit care homes in person to get a sense of the atmosphere and the quality of care provided.

Can I bring my own belongings to a care home?

Yes, you can bring personal belongings to a care home. However, there may be restrictions on certain items.

Can I visit my loved one in a care home as often as I want?

Visiting policies vary from care home to care home. However, most care homes encourage regular visits from family and friends.

What if I am unhappy with the care my loved one is receiving?

If you are unhappy with the care your loved one is receiving, you should speak to the care home manager. You can also contact the Care Quality Commission to report your concerns.

Can I choose my own doctor or healthcare provider if my loved one lives in a care home?

In some cases, you may be able to choose your own doctor or healthcare provider if your loved one lives in a care home. However, this may depend on the facility's policies.

What support is available for families of care home residents?

There are many support groups and organisations available for families of care home residents. These groups can provide emotional support, information, and advice.

Is the information correct?

Let us know if the information on this page is wrong and needs to be updated.

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